Curious about how we bring your orders to your doorstep? This section addresses all your questions regarding delivery. From the methods we use, estimated delivery times, to tracking your shipment, we’ve covered it all to ensure each order reaches you safely and punctually.
What is the delivery timeline for orders?
Delivery usually takes no more than 5 working days, depending on the destination. However, there might be occasional delays.
What should I do if I receive the wrong product?
If you receive a product in error, please contact our customer service with a photo of the incorrect item and with the order number. We'll work quickly to rectify the issue.
What if my product is damaged upon delivery?
For damaged deliveries, please contact customer service with a photo of the damage and with the order number for a swift resolution.
My order arrived incomplete. What should I do?
If your order is incomplete, contact customer service with your order number and details of the missing item. We'll verify the situation and refund you for the missing item promptly upon confirmation.